In business, staying connected to colleagues and customers is essential. VoIP brings cell phone capabilities to your office without tethering you to a landline.
Small businesses that adopt VoIP can lower their phone bill costs and operational expenses. VoIP also cuts domestic and international calling costs compared to traditional phone lines.
Cost Savings
VoIP technology uses existing computer network cabling or Wi-Fi to access telephone networks instead of traditional copper wires. It allows for significant cost savings. Compared to the circuit-switched networks that old PBX systems use, VoIP calls are usually cheaper — and international calling costs are much lower.
According to one study, a company can save 32 minutes of daily calls per team member when they switch to VoIP. That translates to massive monthly savings for businesses of all sizes.
VoIP services offer additional features not typically available on mobile phones, such as auto-attendant and call transfer capabilities. It enables remote work and allows employees to maintain a healthy work-life balance by staying involved in business operations while on the go. It is significant for a customer support department that may need to answer phone calls from anywhere worldwide. The best VoIP cell phones provide this flexibility with minimal additional expenses.
Enhanced Security
When businesses deploy VoIP, they gain enhanced security features that protect voice traffic from hackers. For example, companies can use firewalls to monitor authorized and unauthorized call activity, implement intrusion prevention systems, and encrypt data on voice servers and phones. Authentication options, domain restrictions, password best practices, and two-factor authentication can increase security.
VoIP cell phones plug into business networks and function like traditional landlines. They work with various unified communications tools and can include features like on-hold marketing, conferencing, CRM integration, call recording, voicemail-to-email, and remote working via device sync.
VoIP phones also allow for easy scalability as a business grows. Businesses can add a line quickly for new hires and remove lines when people leave. This flexibility reduces infrastructure costs and makes it easier to manage a growing company. VoIP phone systems have low jitter and latency, so you won’t experience choppy audio or dropped calls. It translates into better communication and higher productivity.
Enhanced Mobility
VoIP converts analog voice signals into digital packets transmitted over broadband internet connections, unlike traditional landlines requiring circuit-switching to maintain two-way communication. It enables consumers to connect to commercial telephone networks using their mobile devices without purchasing new phones or expensive cellular contracts.
With a business VoIP phone system, employees can connect with colleagues and clients from their mobile devices. They can also utilize unified communications features such as call recording, auto-attendant, and video conferencing to support a remote work environment during the pandemic.
To ensure that your business VoIP mobile phones provide a high-quality user experience, it is vital to perform a thorough network assessment and identify any bandwidth constraints that may impact performance. You should also check if your VOIP providers offer enhanced 911 to transmit emergency calls to first responders with your location and other critical information. In addition, consider investing in premium hardware compatible with your VOIP solution and your organization’s needs.
Enhanced Collaboration
VoIP converts analog sound signals into digital data packets when a business phone call is connected. These packets are sent online and routed to the recipient’s VoIP service provider. They are then converted into analog audio, so the call is completed in real-time with no latency or delay.
Unlike traditional mobile phones that require a SIM connected to a carrier, VoIP mobile devices connect directly to the internet via ethernet or Wi-Fi. It allows businesses to scale their VoIP phone systems quickly and easily without additional hardware or costs.
In addition, a VoIP mobile phone provides advanced features unavailable on traditional smartphones. Call forwarding, visual voicemail, auto-reply, CRM integration, and remote working via device sync are just a few of the perks that can improve team productivity and collaboration. With so many benefits, it’s no wonder that business VoIP phones are revolutionizing communication.
